Terms and Conditions

Terms & Conditions
We strongly advise you read our terms and conditions prior to placing an order. By placing an order we will assume that you have read, understand and accept them. If you are uncertain about anything email us at sales@acornframing.com or call us, on 00353 1 8270395, prior to placing an order.  In our Terms and Conditions, “We” and “Us” means Acorn Picture Framing Supplies Ltd and “You” means the person using the website.

Your order
For further information on placing an order online, please see our ‘Shopping & Delivery’ section (next section under Terms & Conditions) We can only accept orders from and send to addresses in the European Economic Area, and those international countries specified on the Website.

After placing an order online you we will email you a confirmation of your order as soon as possible. This email will confirm details of your order and the price with vat inclusive.  When we dispatch your order we will send you a dispatch confirmation notification to the email address you provided. This email marks our formal acceptance of your order and signifies our obligation to complete the contract.

Order Acceptance
If a different delivery address has been requested we reserve the right to send a letter to the billing address to confirm order details. We do not have to accept your order and reserve the right to refuse or cancel any order once it has been placed. This may be done for example:

If for some reason your payment/card is declined. If the items you have ordered are unavailable you will be notified as soon as possible. By placing an order with us you are confirming that any information you have given is true and accurate and that you are authorized to use the card on which payment was made.

Our Products
All products are subject to availability which is subject to change. Products shown will not be actual size, in the product description approximate measurements are provided for the product.  All colours are reproduced as accurately as electronic processes allow.  We reserve the right to amend the details and specifications of our products as necessary or to conform to any changes in Irish or EU requirements.

We try to ensure that our website is as accurate as possible, however, we cannot be held responsible for any inaccuracies or errors beyond our control. All items will be supplied in our own packaging or branded packaging from suppliers.

Modification of Terms
We reserve the right to change these Terms and Conditions occasionally. If this happens we will forward you by post or email the updated Terms and Conditions on the website. You will be advised that all future orders placed with us will be under the new terms.

Promotional Voucher Codes
We run various website promotions offering additional discounts with the use of a promotional code. The relevant terms and conditions for the promotions are outlined below:

  1. Promotion validity is for a specific period of time only, notified at the time and is valid with the promotional code on the website.
  2. We reserve the right to suspend or cancel the promotion at any time without prior notice.    
  3. Only one promotional voucher can be used per order.  
  4. The promotional voucher can be redeemed on the website or by quoting your unique promotional code.  
  5. Promotional voucher are not redeemable in our showroom.
  6. The usual website terms and conditions still apply to all orders.

Gift Vouchers
  • Gift Vouchers are valid for 12 months from the date of issue
  • Acorn Picture Framing will net accept any responsibility for vouchers that are lost or stolen or damaged
  • Gift Vouchers cannot be exchanged for cash
  • In the event of returning a gift voucher to Acorn Picture Framing for whatever reason, postal charges will apply
  • Gift voucher exchanged outside the Euro Zone will be subject to currency conversion charges
  • Gift vouchers may be claimed for goods or services of a higher value, on payment of the difference

Access to our Website
We will do our best to ensure that the availability of our website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Occasionally your access to the website may be suspended or restricted to allow for repairs, maintenance or the introduction of new features and services. We will attempt to minimize the frequency and duration of any such suspension or restriction. We are not liable if the website is unavailable for any period of time.

We reserve the right to terminate the website, or parts of it, or remove any products or services without prior warning. This may happen if the law changes and restricts our ability to provide the website or any part of it, including products and services, or if technical difficulties, or events beyond our control, prevent us from operating the website. We cannot guarantee that the website is free from computer viruses. It is your responsibility to take precaution in this respect.

Use of The Website
By using the website you are confirming that you are 18 years old or over, or if you are under 18 then you are using it with the consent of a parent or guardian.

License For Website Access
We grant you a limited license to access and make personal use of our website, but not to download (other than page caching) or modify it, or any part of it, unless you have our express written consent. This license does not include any resale or commercial use of the website or its contents; the collection and use of any product listings, descriptions or prices; any derivative use of the website or its content.

Neither this website nor any portion of it, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. This includes any trademark, logo or other proprietary information (including images, text, page layout, or form) of www.acornframing.com or (.com)

Your Conduct
You must not use our website in any way that causes, or is likely to cause the website or access to it, to be interrupted, damaged or impaired in any way. You understand that it is you, and not us, who are responsible for all electronic communications and content sent from your computer to us and you, must use the website for lawful purposes only. You must not use our website for fraudulent reasons, or in connection with any criminal offence or other unlawful activity.

You must not use our website to send, use or reuse any material that: is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; is in breach of copyright, trademark, confidence, privacy or any other right; is otherwise injurious to third parties; consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any ‘spam’ to cause annoyance, inconvenience or needless anxiety.

Force Majeure
We shall not be liable for any failure to perform any of our obligations under these terms and conditions beyond our reasonable control including, but not limited to any force majeure incident. This is caused by circumstances

These Terms and Conditions of use and all the issues regarding this website shall be governed by the laws of the Republic of Ireland.

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use this website, any changes to this website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the products.

Sign up for our newsletter

We only use your email address to add you to our mailing list for receiving our newsletters(monthly). This information is only kept in our mailing list and not for any other purposes than for contacting you with our newsletters.

Thank you for your submission! You will hear from us soon.